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Most support emails are about one of three things. A score that looks wrong, an analysis that did not finish, or a question about billing.
The first two are often solved faster by the troubleshooting guide than by waiting for a reply. It covers the failure modes we see most often, with the actual cause behind each one.
If that does not help, write to us. The rest of this page explains which address to use and what to put in the message.
How to reach us
The best channel for anything with a URL or a screenshot attached. Use support@geo-score.online for problems with an analysis, your account, or a payment.
For partnerships, press, and general questions, use hello@geo-score.online.
Phone
Call +31 85 060 61 44 during office hours. Useful for quick commercial questions.
For a technical problem, email works better. We usually need to see the URL and the analysis before we can say anything useful.
Post
Lenjo BV, Antonis Heggelaan 32, 2493 CD The Hague, Netherlands.
Please do not post technical questions. Email is the only channel where we can look at your page while we answer.