Get in touch with our team for technical support, billing questions, or general inquiries. We typically respond within 24 hours on business days.
Contact Methods
Email Support
Best for detailed questions or technical issues
support@bloffee.comResponse within 24 hours
Live Chat
Quick questions and account help
Available in-app
Mon-Fri, 9am-5pm CET
Enterprise Support
Dedicated support for Enterprise customers
Contact your account manager
Priority support with SLA
Before You Contact Us
Check these resources first - you might find an instant answer:
- Frequently Asked Questions
30+ common questions answered
- Troubleshooting Guide
Solutions to common problems
- Knowledge Base
Complete GEO optimization guides
Office Hours
Our support team is available:
- Monday - Friday: 9:00 AM - 5:00 PM CET
- Saturday - Sunday: Closed
- Holidays: Closed (European holidays)
Emergency support for Enterprise customers is available 24/7.