Whether you need help interpreting your GEO-Score results, have questions about your subscription, or want to discuss enterprise solutions, our team is ready to assist. Choose the contact method that works best for you.
How to Reach Us
Email Support
Send us a detailed message and our team will provide a thorough response. Best for account questions, detailed technical issues, and feature requests.
support@geo-score.onlineTypical response time: within 24 hours
Live Chat
Get real-time assistance from our support team. Perfect for quick questions about your analysis results or account setup.
Available during business hours
Monday to Friday, 9:00 - 17:00 CET
Enterprise & Sales
Looking for a custom solution for your organization? Our sales team can help you find the right plan for teams, agencies, and large-scale deployments.
Request a demo or custom quote
Dedicated account manager for Scale and Enterprise plans
Before You Reach Out
You might find a quick answer in one of our self-service resources:
- Frequently Asked Questions
Answers to the most common questions about GEO-Score and AI search optimization.
- Troubleshooting Guide
Step-by-step solutions for common technical issues and low scores.
- Knowledge Base
Comprehensive guides, tutorials, and best practices for GEO optimization.
Office Hours & Response Times
Our support team operates on the following schedule (Central European Time):
- Monday - Friday: 9:00 - 17:00 CET
- Saturday - Sunday: Closed
- Public Holidays: Limited availability
Emails received outside of business hours are processed first thing the next business day. Enterprise customers with dedicated SLAs receive priority support.